FAQ

Frequently Asked Questions about Our Cleaning Services

Frequently asked questions

General

Setting up FAQs

The cost is determined in many ways. Prices are estimated until you sign a contract with an official amount. There are many factors to consider such as property size, number of bathrooms, how often you would like service, add ons etc. Each estimate is tailored to your specific property needs. This ensures that you receive a personalized and accurate quote based on the unique requirements of your home or business. Our goal is to provide transparent and fair pricing that reflects the level of service and attention to detail that New Creations Cleaning is known for.

At New Creations Cleaning, we understand that life happens and plans may need to change. We ask that you provide us with a 24-hour notice if you need to cancel your cleaning service to avoid incurring any cancellation fees. While we do have a cancellation policy in place, our priority is to work with you in the best way we can to avoid any unnecessary fees. If a cancellation fee is necessary, we will assess it on a case-by-case basis. Our goal is to provide the best possible service while also being understanding and flexible with our clients' needs.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

At New Creations Cleaning Service, we believe in transparent billing and pricing policies. We offer a range of cleaning packages that are customizable to suit your budget and requirements. We accept various payment methods, including online payments, credit cards, and cash payments.

Cancellation Policy

We understand that sometimes you may need to cancel your scheduled cleaning service. At New Creations Cleaning Service, we have a flexible cancellation policy that allows you to cancel or reschedule your appointment up to 24 hours in advance without any penalty. If you need to cancel within 24 hours of your scheduled appointment, a cancellation fee may apply.

Satisfaction Guarantee

At New Creations Cleaning Service, we are committed to providing you with the best cleaning service possible. We offer a satisfaction guarantee that ensures you are completely satisfied with our service. If for any reason you are not satisfied, let us know within 24 hours of your cleaning appointment, and we will re-clean your home or office at no additional cost.

FAQ

How is the cost of your cleaning services determined?

What if we need to reschedule our appointment?

Billing & Pricing